This unit focuses on the critical tasks and routines required to start a business day at 7:00 AM, emphasizing timely preparation, shift handoffs, and customer-ready operations. Students will practice creating and executing opening checklists, coordinating early-shift teams, and ensuring safety and service standards are met to set up subsequent shifts for success.
Learning Objectives
- Analyze typical 7:00 AM opening procedures to identify critical tasks, time constraints, and role responsibilities
- Apply time-management and prioritization strategies to develop and execute an effective opening checklist within a defined timeframe
- Demonstrate clear communication and handoff techniques for early-shift team coordination, including briefing and documentation practices
- Evaluate morning readiness by assessing customer service readiness, safety checks, and regulatory compliance to recommend improvements
Curriculum
- 1 Section
- 1 Lesson
- 30 hours
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- Unit 2 — Opening Shift Operations1
Instructor
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