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IT: Cybersecurity, Web & Productivity
Agent Configuration and Deployment
Curriculum
1 Section
17 Lessons
30 hours
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Unit 3 — Agent Configuration and Deployment
17
1.1
CI/CD Pipelines
20 mins
1.2
Conclusion
20 mins
1.3
Prerequisites
20 mins
1.4
Selecting Our Agent Template
20 mins
1.5
Citizen Services Template
20 mins
1.6
Building Our Agent from the Citizen Services Template
20 mins
1.7
Conclusion
20 mins
1.8
Agents in the Contact Center
20 mins
1.9
Agents in the Public Sector
20 mins
1.10
Agents in Human Resources
20 mins
1.11
Conclusion
20 mins
1.12
Autonomous vs. Semi-autonomous Agents
20 mins
1.13
Autonomous Agent Use Case
20 mins
1.14
Microsoft Form Configuration
20 mins
1.15
Salesforce Sales Cloud Setup
20 mins
1.16
Configuring Your Agent
20 mins
1.17
Configuring “Run as” User
20 mins
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