Facilitation, Evaluation, and Design

This unit develops applied skills for facilitating adult learning, designing learner-centered experiences across modalities, and measuring training effectiveness to support sustained on-the-job transfer. Students will practice facilitation techniques (including virtual delivery and managing disruptions), create media and visuals, and apply evaluation frameworks to recommend improvements to workplace learning and manager-led development.

Learning Objectives

• Analyze training outcomes using Kirkpatrick’s Four Levels and basic ROI techniques to identify strengths, gaps, and recommend actionable improvements for transfer to the workplace
• Design learner-centered instructional experiences for adult learners across classroom, online, and on-the-job settings that integrate ATD capability principles, effective visuals, video elements, and participation strategies
• Demonstrate effective facilitation practices—including participant preparation, managing disruptive behaviors, using accountability partners/trios, and troubleshooting virtual ILT problems—to promote engagement and learning retention
• Evaluate an organization’s learning culture and managerial development practices and propose specific interventions to increase manager-led development and sustained performance improvement