This unit explores how enterprise automation platforms unite teams, act as a company’s central nervous system, and transform back-office operations through real-world use cases like automated cash reconciliation and deal desk workflows. Students will examine enterprise-grade capabilities, evolving IT roles, and the business risks and rewards of automating foundational processes, building on prior units and preparing for capstone application.
Learning Objectives
- Analyze enterprise automation architectures and explain how a common platform unites teams and functions as an organization’s central nervous system
- Apply back-office automation principles to map and document two use cases (automated cash reconciliation and deal desk workflows), including process steps, stakeholders, and key success metrics
- Evaluate enterprise-grade capabilities, governance considerations, and the changing value of IT roles to determine scalability, security, and risk mitigation strategies
- Demonstrate the ability to develop a concise implementation plan that aligns stakeholder needs, platform features, and measurable KPIs to support business objectives
Curriculum
- 1 Section
- 17 Lessons
- 30 hours
Expand all sectionsCollapse all sections
- Unit 4 — Enterprise Back-Office Automation17
- 1.1The Rise of Enterprise Automation20 mins
- 1.2Unite Teams Through a Common Platform20 mins
- 1.3Notes20 mins
- 1.4How IT Roles Will Grow in Value20 mins
- 1.5Walking the Walk20 mins
- 1.6An Enterprise’s Central Nervous System20 mins
- 1.7Automation Use Case: Automated Cash Reconciliation20 mins
- 1.8Automation Use Case: Deal Desk20 mins
- 1.9Key Characteristics20 mins
- 1.10Become a Catalyst20 mins
- 1.11Notes20 mins
- 1.12Notes20 mins
- 1.13The Power of Back‐office Automation20 mins
- 1.14Enterprise‐grade Capabilities20 mins
- 1.15The Stakes Are High!20 mins
- 1.16Back Office Is the Foundation of Every Company20 mins
- 1.17Notes20 mins
Instructor
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