Metaverse Operations and Engagement

This unit explores the practical technologies, business practices, and user experiences required to operate and engage in the metaverse. Students will inventory essential hardware and software, design customer- and employee-facing experiences, assess financial and security risks, and prototype events, learning modules, or commerce strategies that prepare them for advanced implementation in the next unit.

Learning Objectives

• Analyze and compare metaverse hardware, headset models, and controllers to justify platform and equipment selections for specific business and educational scenarios using a rubric and cost-benefit analysis.
• Apply marketing and monetization strategies by designing a promotional plan and sales approach for a virtual product, service, or event in a metaverse marketplace, including measurable KPIs.
• Demonstrate safe operational and financial practices by creating onboarding workflows, transaction security checklists, and risk-mitigation policies for hiring, payroll, and customer payments in the metaverse.
• Evaluate and prototype immersive experiences (training sessions, events, sports simulations, or gamified learning) by developing a working module or event plan with learning outcomes, engagement metrics, and accessibility considerations.